Contact Us

Get in touch with the llm.kiwi team

We’re here to help. Choose the right channel for your inquiry to get the fastest response.

Support Channels

Technical Support

[e-mail]
API issues, integration help, bug reports.
Response: 24 hours

Business Inquiries

[e-mail]
Enterprise plans, partnerships, custom solutions.
Response: 48 hours

Security

[e-mail]
Vulnerabilities, security concerns.
Response: 24 hours

Sponsorship

[e-mail]
Student, educator, open-source applications.
Response: 5 business days

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Other Contacts

Purpose	Email	Response Time
Privacy/GDPR	[e-mail]	30 days
Legal	[e-mail]	5 business days
General inquiries	[e-mail]	2-3 business days

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Before Contacting Support

Check these resources first:

Documentation

Guides, tutorials, and API reference.

Status Page

Current system status and incidents.

What to Include

For faster resolution, include:

• Account email associated with your API key
• Error messages (exact text or screenshots)
• Request ID if available (from response headers)
• Code snippet (without API key) reproducing the issue
• Expected vs actual behavior

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Social Media

Twitter/X

@llmkiwi

GitHub

llmkiwi

LinkedIn

LLM Kiwi

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Physical Address

LLM Kiwi
European Union

We are a remote-first company and prefer electronic communication for all inquiries.